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Staff Representative:

Tim Jadwin


Account Management Associate



Company Summary:

Our client provides leaders in the pharmaceutical industry with marketing intelligence, strategy, and creative execution. They work in partnership with our clients, from concept to completion, to deliver innovative solutions that meet their marketing objectives. Our client’s experience extends to the five different phases of a product’s lifecycle and includes contributions before, during, and after product launch.


Summary of the Job
The Account Management Associate is the bridge between the client and their project needs; they lead the project team to meet the client’s objectives. This individual serves as the trusted advisor to the client and must have a strong awareness of the account’s strategic direction as well as knowledge of the client’s product. The Account Management Associate must have a thorough understanding of all services and products that our client provides so they may best meet a client’s specific needs. The Account Management Associate is in a position of leadership within the organization and requires the ability to lead project teams and manage multiple accounts and projects. For the client, the Account Management Associate acts an extension of the brand team and helps them implement various marketing activities. The success of this position relies on the success of the team, teamwork with other Account Management Associates and individual performance. We are seeking a proactive and organized individual to fill this position.

Essential Functions
  • Serve as the primary point of contact for the client
  • Facilitate all project meetings with the clients
  • Lead the project team and all cross-functional team meetings
  • Determine project tasks and timelines
  • Develop meeting agendas and meeting notes
  • Copyedit documents and check for grammatical accuracy
  • Monitor labor hours and pass-through costs to the budget and process scope changes where necessary
  • Facilitate kickoff and post-program debrief meetings with the client and the project team
  • Actively participate in and contribute to strategic brainstorming sessions
  • Demonstrate discipline with regard to policies, procedures, standards, and compliance
  • Regularly develop and communicate status reports with management and client; monitors project and team results against client expectations
  • Moderate travel to include nights and occasional weekends; the Account Management Associate provides on-site leadership of program management at events such as speaker training meetings, advisory boards, and dinner seminars for healthcare professionals
Required Education/Experience
  • Leadership experience in a corporate, marketing, or life sciences environment
  • BA/BS or equivalent
  • Project team leadership experience
Necessary Skills
  • Polish and professionalism in both internal and external interactions
  • Basic personal computing skills, including e-mail, word processing, PowerPoint, Excel, and database entry
  • Excellent written, verbal, interpersonal, presentation, and negotiation skills
  • Superior client interaction and relationship building skills
  • Work under pressure with minimal supervision
  • Set priorities and maintain flexibility in a changing environment
  • Superior time management skills
  • Well organized with multitasking ability
  • Team player and motivator
  • Proactive problem solver who is resilient in challenging situations

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