All fees are paid by our clients. Our services are free to applicants.

Job Order:


Staff Representative:

Tim Jadwin


Program Manager - Strategic Meetings Management



Company Summary:

Our client produces medical education programs.


About Position
The Program Manager (PM) is the day-to-day contact for our clients. Our client is awarded business and there is generally a specific client or committee. The PM creates, manages and maintains client relationships and works to ensure our client always looks like a hero. The PM works to understand our client’s business, goals and objectives, especially how this project/program could affect their year-end goals. The PM must be able to speak clearly about capabilities and offerings. The PM provides strategic solutions and recommendations to our clients on process, compliance, sourcing and logistics. Our client is searching for organized, self motivated, positive, proactive individuals interested in joining our team as Program Managers.

Key Responsibilities
  • Create, manage, and maintain client relationships and expectations
  • Lead client planning meetings and provide agenda and meeting recap
  • Provide recommendations to clients on process, compliance, sourcing, etc.
  • Estimate and manage budget on an on-going basis alerting vmsclients at milestones
  • Source, select, and secure appropriate hotel and entertainment venues
  • Produce and manage projects by detailed responsibility timeline
  • Manage team in regards to responsibility timeline, including Account Manager and Program Coordinator to ensure task completion and program integrity
  • Monitor and manage fees for each program and alert clients and company of discrepancies
  • Plan project from budgeting to final billing
  • Manage meeting on-site
  • Travel is required and could include weekdays, weekends, and holidays
  • Produce program summary at end of project
  • Ensure all receipts are available for final billing and all program expenses have been captured - responsible for final bill accuracy
  • Finalize all billing for program and present final reconciliation to clients
  • Ensure compliance of all programs
Required Skills
  • Highly confident individual; comfortable in high level conversations; comfortable bringing value-added information to meetings/discussions
  • Comfortable in making decisions; pursues appropriate data and resources need to make sound decisions
  • Fully accountable for seeing all project deliverables are executed
  • Strong leadership ability
  • Strong relationship management skills (internal and external); good interpersonal skills
  • Ability to manage expectations (internal and external)
  • Solution oriented; ability to make mind shift from asking client opinion and being "order taker" to understanding goals & objectives and proposing viable solutions
  • Ability to work within gray area; not black & white
  • Ability to multi-task
  • Ability to differentiate between various approval processes, scopes of services, and contract implications for various project types; understands impact on business
  • Pro-active; ability to be forward thinking to identify potential issues, risks, and implementation concerns
  • Ability to understand the key "need to knows" and understand the questions needing asked, issues needing escalated, and individuals needing consulted or informed
  • Recognizing appropriate, available resources; knowledge in where to go for answers, background information, etc.
  • Ability to conceptualize project from beginning to end; ability to not only see the big picture, but understand the details/deliverables needed to accomplish project; ability to move beyond "check the box" and templates
  • Solid problem solving skills
  • Excellent communication skills - both written and verbal communication
  • Strong time management skills
  • Strong attention to detail
  • Ability to adapt and change to environment and client demands- open minded
  • Strong analytical skills
  • Highly professional and able to meet the needs of various audiences; adapt to various audience types
Education and Experience
  • College degree in a related field
  • 5+ years of industry experience
  • CMP preferred but not required
  • Healthcare/ Pharmaceutical experience is a plus

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