All fees are paid by our clients. Our services are free to applicants.
Manager, Speakers Bureau
An innovative, full service medical education agency.
Responsible for directing the activities of the Speakers Bureau to develop and implement successful pharmaceutical promotional programs for the client(s) by performing the following duties in a timely manner and within department/company standard operating procedures, personally or through submordinates. In addition, this position supports the Accounts Services Department with effective client relations and process development to meet and exceed client needs. This position also works closely with members of the management team of both client(s) and company.
Essential Functions include the following. Other duties and responsibilities may be assigned.
- Manages Speakers Bureau Staff to schedule programs by planning, assigning and directing their daily activities.
- Performs Account Executive duties including client interactions and project budget management. Interacts directly with client contacts and sales management to proactively address client needs and resolve client issues in a timely manner.
- Assumes role of first-line "go-to" person for escalated departmental issues and problem solve in line with organization’s goals and objectives.
- Generates accurate monthly finance reports for clients and company.
- Generates and/or develops additional database reports (as requested) by clients or company.
- May assist management with revenue forecasting.
- Liaises with Compliance Manager to ensure proper guidelines are followed.
- Liaises with Compliance Manager and Accounting Manager to ensure appropriate contracts and W-9s are received to facilitate processing all fees and out-of-pocket expenses.
- Works closely with IT on web and database development for new and existing clients and to meet departmental needs.
- Conducts weekly staff meeting.
- Develops and maintains budget for department.
- Interviews and hires new staff members; may train as needed.
- Manages workload of department and suggests solutions, as necessary.
- Travels to client meetings as necessary.
- Responsible for accuracy of all deliverables developed by the Assistant Manager, Speakers Bureau.
- Understands and can educate staff on PhRMA and OIG guidelines.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Supervisory Responsibilities: Directly supervises employees in all Speakers Bureaus in accordance with the organization’s policies and applicable laws. Responsibilities include: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Travel Requirements: Requires ability to travel 10% of the time.
- Education and/or Experience: Bachelor’s degree from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience. Must be able to learn AMA, FDA and PhRMA policies and guidelines and be able to explain to participants.
- Technical Skills: To perform this job successfully, an individual should have knowledge of general office equipment (telephone, fax, computer, copier, printer, scanner, etc.)and a thorough knowledge of audio conferencing and audio/visual equipment technologies and terminologies. An individual should also have a thorough knowledge of database, word processing, email, and spreadsheet softwares and ability to learn various other software applications; Internet; and a thorough knowledge of how to troubleshoot problems/Websites.
- Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, sit, and use hads to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.
- Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.