All fees are paid by our clients. Our services are free to applicants.

Job Order:

Staff Representative:

Position:

Location:

Company Summary:

Description:

Works closely with Speakers Bureau Manager and members of the management team to support all clients' speakers bureau departments, in addition to performing existing Sr. Coordinator duties and responsibilities, in a timely manner and within department / company standard operating procedures.

• Assume role of first-line "go-to" person for departmental issues and problem solve.
• Identify key issues to be discussed and/or resolved at status meetings. May occasionally lead status meetings. Accurately take meeting minutes from status meetings and disseminate to management team.
• Pull accurate monthly financial reports for clients and forward to clients via email on a monthly basis or as directed by the Speakers Bureau Manager.
• Accurately pull and or develop additional database reports as requested by clients or associates and as delegated by management.
• Work closely with department, management, and IT on web and database development for new and existing clients.
• Interact directly with client representatives, area managers, and regional directors on a national level and to proactively address client needs, and resolve client issues.
• Accurately develop and implement client satisfaction surveys and present to members of the management team, and the client as directed by the Speakers Bureau Manager.
• Work directly with client as necessary and as delegated by management to provide superior customer service.
• ASsume the role of manager when the Speakers Bureau Manager is unavailable.
• Ability to travel to client sites as necessary.

• Bachelor's degree from four year college or university.
• One year related experience and / or training.
• Must be able to learn AMA, FDA, aand PhRMA policies and guidelines and be able to explain to participants.