All fees are paid by our clients. Our services are free to applicants.

Job Order:

6366

Staff Representative:

Tim Jadwin

Position:

!!NEW!! Group Account Supervisor

Location:

Chicago

Company Summary:

A firm specializing in health care communications and strategic consulting in the pharmaceutical and biotechnology industries.

Description:

Department and Position Overview:
The Group Account Supervisor serves as team lead in supporting business development/sales efforts through overseeing and delivering projects in a timely and professional manner. The Group Account Supervisor (GAS) can be responsible for multiple clients and/or multiple accounts. The GAS serves as a liaison between client, account services, and internal operations and is responsible for the success and client satisfaction of all projects.  Assistant Account Executive, Account Executive, and/or Senior Account Executive team members report directly to the Group Account Supervisor. The Group Account Supervisor is responsible for managing and mentoring his/her direct reports on a daily basis and for creating and implementing their development plans.

Specific Duties, Activities, and Responsibilities:
Client Management:
•    Maintains and manages existing business opportunities with existing clients
•    Assumes primary lead for the client upon client acceptance of proposal
•    Assists with the development of client agendas and slide presentations
•    Leads calls with faculty and/or content experts regarding content and direction
•    Reviews and forwards status/contact reports to client after each client contact
Project Management:
•    Provides direction to support team on all aspects of project management to ensure client expectations are met or exceeded
•    Manages projects by utilizing approved internal project briefs, proposal templates, and budget tools
•    Collaborates with internal team on overall project plan, objectives, milestones, and deliverables
Leadership:
•    Function as internal team leader ensuring all members of the team work together smoothly and effectively
•    Manage, mentor, and supervise personnel at the Account Supervisor, Associate Account Executive, Account Executive, and/or Senior Account Executive levels
•    Conduct performance reviews, prepare development plan, and MBO’s for direct reports
Business Development:
•    Works with client services leadership and strategy to help identify market opportunities that will further client business
•    Identifies opportunities for organic growth within assigned accounts
Finance:
•    Coordinates the development of proposals, budgets, and reconciliations and reviews as required
•    Collaborates with all teams to ensure proposal development is accurate and all teams hours are captured (Project Management, Production, Creative, Clinical/Copy, etc)
•    Monitors budgets including direct costs and labor costs to ensure team members/direct reports are managing to assigned budgeted labor hours and managing direct costs
•    Provides periodic budget status updates and communication with client
Departmental Responsibilities:
•    Provides standard and customized reports to clients at specified intervals
•    Adheres to PhRMA, FDA, OIG, and ACCME guidelines
•    Attends internal meetings with strategic services, creative services, marketing operations, and other key personnel to discuss project status as required
•    Ensure the highest standards of quality control of client materials and, as appropriate, develop best practices protocols for internal project teams to facilitate quality control
Qualifications
•    Bachelor’s degree in marketing, advertising, communications, or related subject is preferred
•    5+ years of experience with a pharmaceutical advertising agency or medical communications firm with direct client/brand account management
•    Managed markets agency background is a plus.
•    Launch experience is preferred.
•    Desire to be hands on with client deliverables.


*** THIS IS A WORK FROM HOME OPPORTUNITY WITH THE ABILITY TO GO TO THE OFFICE 1-2 DAYS PER WEEK AS NEEDED ***